POLICIES & GOVERNANCE

Clear standards. Responsible care.

Our policies support safe, respectful and accountable services across Wholistic Care & Supported Living.

Documents are organised around our young people's and adult services so the information you need is easier to find.

Browse our policies ↓

01 YOUNG PEOPLE Ofsted

02 ADULT SERVICES CQC

03 DOCUMENTS PDF library

POLICIES & DOCUMENTS

Information that's clear and accessible.

Our document library reflects the different regulatory frameworks that apply across Wholistic.

Choose the service area relevant to you. Each published document will open as a PDF in a new tab.

01 OFSTED Young People's Services ↓ 02 CQC Adult Services ↓

YOUNG PEOPLE'S SERVICES

Policies that support safe, respectful accommodation.

OFSTED

Policies supporting our Ofsted-regulated supported accommodation service.

SAFEGUARDING

Safeguarding & Child Protection

SAFER PRACTICE

Safer Caring (Including Self-Harm)

BEHAVIOUR SUPPORT

Positive Behaviour Support & Behaviour Management

SAFETY & RIGHTS

Room Search (Including Self-Harm)

FEEDBACK

Complaints, Representations & Compliments

INCLUSION

Equality, Diversity & Inclusion

WORKFORCE

Safer Recruitment

WORKFORCE

Supervision Policy & Procedure

GOVERNANCE

Contingency & Business Continuity

GOVERNANCE

Organisational Structure & Accountability

Copies of our policies are available on request.

Request a policy →

ADULT SERVICES

Policies that support safe care at home.

CQC

Policies supporting our domiciliary care service and regulated activity of Personal care.

SAFEGUARDING

Safeguarding Adults at Risk

RIGHTS & CONSENT

Mental Capacity, Consent & Deprivation of Liberty

MEDICINES

Medicines Management & Support

FEEDBACK

Complaints, Concerns, Compliments & Feedback

STAFF SAFETY

Lone Working & Personal Safety

SAFE CARE

Infection Prevention & Control

OPENNESS

Duty of Candour & Being Open

WORKFORCE

Safer Recruitment & Workforce Suitability

HOME ACCESS

Security & Access to People's Homes

INCLUSION

Equality, Diversity, Inclusion & Human Rights

QUALITY

Quality Assurance & Continuous Improvement

GOVERNANCE

Governance, Risk & Regulatory Compliance

Copies of our policies are available on request.

Request a policy →

REGULATED SERVICES

Accountability built into how we work.

Our adult and young people's services operate within separate regulatory frameworks. The information below reflects the registration certificates currently held by Wholistic.

01 CQC

Adult services

Registered with the Care Quality Commission for the regulated activity of Personal care.

ACTIVITY Personal care

REGISTERED 31 July 2024

View registration certificate ↗

02 OFSTED

Young people's services

Registered with Ofsted to provide supported accommodation in a shared or group living situation.

REGISTRATION 2796287

REGISTERED 9 December 2025

View registration certificate ↗

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